FAQs

No. We can help with orders of all sizes, from a small number of garments to larger team and organisation-wide requirements. Tell us what you need and we’ll advise on the best options for your order.

Absolutely. You don’t need to know exactly what garment, brand or style you need. Tell us about your team, working environment and requirements, and we’ll help you find suitable options.

We supply a wide range of workwear and uniforms, including polo shirts, T-shirts, hoodies, sweatshirts, fleeces, softshells, jackets, trousers, tunics, hi-vis, PPE and more.

Yes. We can supply both personalised and unbranded garments depending on your requirements.

Sizing can vary between garments and manufacturers, so we recommend checking the relevant sizing information before confirming your order. You can also visit our Contact Us for more help.

We offer professional embroidery and print, with the best option depending on your garment, logo, quantities and intended use. We’ll help you choose the most suitable method.

For the best results, send us the highest-quality version of your logo you have. Vector files such as AI, EPS, PDF or SVG are ideal, but if you don’t have one, send us what you have and we’ll take a look.

Don’t worry. Send us your artwork and we’ll check it before production. If anything needs changing or preparing for branding, we’ll explain what’s required.

Yes. Common positions include the left chest, right chest, sleeve, back and other suitable garment areas. Available positions will depend on the garment and branding method.

Yes, we’ll confirm the relevant branding details before production begins. Please check your garment, colour, sizes, quantities, artwork and branding position carefully before approval.

Turnaround depends on the garments, quantities and branding required. We’ll confirm an estimated timeframe when your order is placed.

For personalised orders, estimated production times begin once the required order and branding details have been confirmed and we’re able to proceed with production.

Yes. Tell us your required date when requesting your quote. We’ll check garment availability and production times and let you know what’s achievable before you commit.

Yes. Speak to us about your requirements and we’ll advise on the available delivery options.

Where tracking is available, we’ll provide the relevant details once your order has been dispatched.

If you need to return an unbranded item, it should be unused, unworn and in its original condition with any tags or packaging intact. Contact us before sending anything back so we can confirm the return process.

Personalised garments are made specifically for your order and generally cannot be returned or exchanged simply because the wrong garment, colour or size was selected. If we’ve made a mistake or an item is faulty, contact us and we’ll help put it right.

Contact us as soon as possible with your order details and a brief explanation of the issue. Photographs can also be helpful where an item is damaged, faulty or incorrectly personalised. We’ll review the issue and explain the next steps.

Get in touch with us as soon as possible and we’ll investigate. Having your order details to hand will help us resolve the issue more quickly.

Just get in touch. We’re happy to help with garment selection, branding, sizing, orders, delivery or anything else you’re unsure about.